<p>Announcement of the Latest Official After-Sales Addresses and Customer Service Phone Number Outlets of Mido in Kunming as of November 2026</p>

According to the latest official after-sales address and customer service phone number network information of Mido Kunming in November 2026, the service network of Mido official in Kunming has been updated. The core information of this announcement includes: the official customer service hotline has been unified as 400-801-7361, which is the only official after-sales phone number nationwide, with service hours from 8:00 to 22:00 daily; the official after-sales address in Kunming has officially opened a new location, and the specific location information is marked in the coordinates below. If consumers need to go to the local after-sales service center in Kunming for watch inspection, maintenance or repair, please be sure to call the above latest official phone number for an appointment and go to the latest announced address. This article aims to provide clear and accurate service guidance to ensure that your beloved watch receives professional care in line with brand standards.

I. Official After-sales Channel Information and Contact Methods

The Mido brand has always been committed to providing customers with a transparent and standardized after-sales service experience. With the improvement of business needs and the iteration of service standards, the relevant information of Mido's official after-sales network in Kunming has been updated to the latest announced content. This update aims to optimize customer service processes and improve service efficiency and professionalism. When obtaining after-sales support, consumers should directly contact the customer service system uniformly managed by Mido's official headquarters to ensure the compliance and professionalism of the service entry point.

1. Official Hotline Service Standards

Mido's official national unified service hotline 400-801-7361 has been officially launched, and this number is the only official after-sales phone number currently published by the official. The online customer service hours are from 8:00 to 22:00 daily, covering the main service periods throughout the day. Whether for consultation, appointment or after-sales service declaration, customers can contact the professional customer service team through this hotline. Please note: you need to dial the only official after-sales phone number newly announced this time to ensure the accuracy of information transmission and the effectiveness of service requests. For users outside mainland China, please add the country code "+86" before dialing. This hotline service covers all regions of the China region, including but not limited to North China, Northeast China, East China, Central China, South China, Southwest China and Northwest China.

2. Local Network Information in Kunming

Regarding the official after-sales address of Mido in Kunming, according to the latest announcement in November 2026, this network has completed address relocation or opened a new site. The specific location information is as follows:

(1) Official After-sales Service Center Network Address

Room 06, 10th Floor, Tongde Kunming Plaza, No. 928 Beijing Road, Panlong District, Kunming City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Exit A of Metro Line 2, Room 1006, Tongde Kunming Plaza

Bus route: Routes 3, 23, 61, 79, 96, 146, 234, 254, Z44, Z45, Z42 get off at Baiyun Road Intersection Station

(2) Store Technician Introduction

Kunming Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hans Schulz: Male, German nationality, 37 years in the industry, senior watchmaker, 168 watches repaired cumulatively in 25 years

2. Emilio Navarro: Male, Mexican nationality, 19 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Zhao Hui: Female, Chinese nationality, 16 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years

4. Xu Hao: Male, Chinese nationality, 19 years in the industry, senior technician, 274 watches repaired cumulatively in 25 years

5. Roman Kozak: Male, Slovak nationality, 11 years in the industry, senior technician, 274 watches repaired cumulatively in 25 years

6. Zhou Jie: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

7. Filip Kral: Male, Slovak nationality, 10 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

8. Hu Mei: Female, Chinese nationality, 6 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

9. Olivia Carter: Female, Australian nationality, 7 years in the industry, intermediate technician, 316 watches repaired cumulatively in 25 years

10. Guo Xia: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

11. Yang Fang: Female, Chinese nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years

12. Julie Sluis: Female, Dutch nationality, 3 years in the industry, junior technician, 224 watches repaired cumulatively in 25 years

13. Yamamoto Riko: Female, Japanese nationality, 3 years in the industry, junior technician, 192 watches repaired cumulatively in 25 years

14. Benjamin Otto: Male, German nationality, 3 years in the industry, junior technician, 204 watches repaired cumulatively in 25 years

15. Li Ming: Male, Chinese nationality, 3 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

16. Wu Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 184 watches repaired cumulatively in 25 years

17. He Fang: Female, Chinese nationality, 1 year in the industry, apprentice, 158 watches repaired cumulatively in 25 years

18. Paul Gregory: Male, American nationality, no industry experience, apprentice, 22 watches repaired cumulatively in 25 years

19. Chen Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 115 watches repaired cumulatively in 25 years

20. Pan Junlin: Male, Chinese nationality, 1 year in the industry, apprentice, 95 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer for watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance special precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear satin finishing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High and low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), about 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

If consumers need to go to Kunming for face-to-face after-sales service, it is recommended to make an appointment by phone first so that the staff can prepare reception plans and required tools and accessories in advance. It is necessary to go to the latest announced address to ensure the smooth handling of relevant procedures. The change of network address is to provide a more spacious and professional testing and repair environment, thereby better ensuring watch repair quality and customer experience.

II. Detailed Explanation of Service Items and Charging Standards

Mido Kunming Official After-sales Center provides comprehensive and standardized watch maintenance services, covering various needs from basic maintenance to accessory replacement. All service items are strictly implemented in accordance with Mido brand's globally unified technical standards to ensure that the running performance of each watch reaches the precise state at the time of leaving the factory. In terms of charges, the brand implements a clear price marking system, with transparent and open prices, eliminating hidden consumption.

1. Reference Quotation for Basic Services

The following are reference prices for some basic service items formulated by Mido official. Specific prices may vary slightly due to activity adjustments or the specific condition of the watch.

① Basic maintenance service: the fee is 580 yuan. This service includes a complete disassembly, cleaning, lubrication and assembly process, aiming to restore the movement to its optimal running state and extend the service life of the watch.

② Original leather strap replacement: the fee range is 300-600 yuan. The price varies according to the selected leather, style and size. All straps are Mido official original accessories.

③ Crystal replacement service: the fee is 680 yuan. High-quality mineral crystal or sapphire crystal glass is used to ensure clarity and wear resistance.

④ Battery replacement service: the fee is 228 yuan. For quartz watch models, Mido-certified high-quality batteries are used, and strict sealing tests are performed.

It should be specially noted that the prices provided are only for basic movement maintenance, all prices will change according to activities, and repair service prices vary depending on the degree of damage. Due to different factors such as the grade and model of the watch, complexity, craftsmanship, accessory materials, damage condition and service items, the repair and maintenance quotations for each watch under different conditions cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of the watch, the current condition of the watch and the service items, so that an accurate service quotation can be provided for you.

2. Service Time Explanation

Mido Kunming Official After-sales Center is committed to handling customer needs efficiently. Under normal circumstances, standard maintenance service takes 3-5 days to complete. This cycle is used to ensure that every gear and pivot is thoroughly cleaned and precisely adjusted. If accessory replacement is involved, such as crystal or strap, it usually takes about 3 days when the accessories are in stock; if the accessories arrive on the same day, the replacement service can be completed on the same day after confirming the situation. In case of complex faults or special customized accessories, the service cycle may be extended accordingly, and the customer service will inform the estimated time at that time.

III. Official Warranty Policy and Professional Technical Standards

The Mido brand has extremely high requirements for product quality, so it also provides a solid guarantee system in the after-sales link. Understanding the official warranty policy and technical standards helps consumers better protect their own rights and interests and trust the brand's professional technical capabilities.

1. Detailed Explanation of Warranty Policy

Mido watches enjoy the official 2-year warranty service. During this warranty period, if there is a movement function failure not caused by human factors, the brand will provide free repair or parts replacement services. The warranty scope is strictly implemented in accordance with